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KBC 2012 registration by IVR for BSNL and Idea customers

How to answer through IVR for BSNL and Idea customers –  First Round Period

  1. Call on 5052525-01/02/03/04 in case of BSNL (select circles) landline subscribers (i.e. call 5052525 and 01 for option A, 02 for option B, 03 for option C and 04 for option D). The IVR will welcome the Registrant and asked for preferred language option which is press 1 for English and 2 for Hindi. BSNL landline subscribers in Rajasthan and Punjab can call on 12555-01/02/03/04 (i.e. call 12555 and 01 for option A, 02 for option B, 03 for option C and 04 for option D).
  2. Call on 55456-01/02/03/04 in case of IDEA subscribers (i.e. call 55456 and 01 for option A, 02 for option B, 03 for option C and 04 for option D).
  3. The Registrant will be taken through the IVR menu where he will be asked to enter gender (1 for male and 2 for female)
  4. The Registrant will be asked to enter age in completed years as on May 25, 2012 (for e.g. if a person is 25 years and 11 months old, they will have to enter 25)
  5. And the call will end with a thank you note / play back option.
  6. Thank you message will inform the Registrants if they are selected for the next stage i.e. Level 2 and they will be contacted within five (5) days from time of closure of lines.

If any of the information requested during the IVR is not provided by the Registrant(s) as per the instructions of IVR within four (4) seconds then the instruction will be repeated once again, after which also if the answer is not received for further four (4) seconds then a termination message will be played and the call will end. If answer is not received in the correct format, or is not from amongst the acceptable answer options, the question will be repeated once again; if an invalid response is received a second time, then a call termination message will be played and the call will end. On answering as per the format, the Registrant will be asked to confirm his/her entry or re-enter his /her response. If a Registrant does not confirm the answer entered by him/her the second time, termination message will be played and the call will end.


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