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Communication Plan

Constant communication is key for a successful project

  • The project manager needs to keep everyone involved with the initiative up to speed with the initiatives current status and next steps
  • The project manager also needs to communicate any issues or risks that arise during the initiatives execution that could prevent it from completing on time, on budget, with the required level of quality expected.
  • The way the project manager does this is through the use of a communication plan
  • The communication plan ensures that the appropriate parties are communicated to on a set schedule in a specific format

The communication plan includes the following considerations:

–     Who is responsible to communicate, to deliver the information within or out of your department/project

–     What has to be communicated (audit reports, project report, scorecards, plans …)

–     Way to communicate (e-mail, mail, meeting, video conference …)

–     Restriction or classification of the communication (public, project, department, customer, confidential, highly confidential …)

–     To Whom the communication is addressed; the target audience should already be identified during the stakeholders identification process.

–     Period associated with the communication (communicate periodically – on which basis?, once – when?)

–     Where is the information stored (shared drive …)

–     Rationale - The rationale for communicating this type of information


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